The Administrative Assistant-Data Entry position provides support to the First Five Orange County Children & Families Commission (specifically the CalWORKS HVI program) funded programs by assisting in the required data entry of client information into the Bridges Connect system and performing other duties.
- Ensure accuracy of all work completed
- Meet deadlines of assigned tasks
- Continue to learn new skills to improve work efficiency and performance
- Seek out other activities to support the operations of the Center
Essential Duties and Responsibilities:
- Statistics and Reporting
¨ Assist with monthly stats as needed.
¨ Collect weekly productivity numbers for home visits, Direct Service Hours (DSH), travel time and referrals made from CalWORKS HVI caseworkers and email to supervisors.
- Data Entry
¨ Enter Family Information Forms into Bridges Connect
¨ Enter new referrals into Bridges Connect
¨ Compile CalWORKS HVI data
- Administrative Duties
¨ Provide clerical, typing, and filing assistance to direct service staff as needed
¨ Type and send no contact letters to clients and pending referrals
¨ Responsible for being the first point of contact for families calling the center to inquire about the CalWORKS HVI program; discuss program details with potential clients
¨ Screen new referrals for client information, client schedule, and additional details regarding client issues
¨ Contact referring parties to obtain additional information and advise of waitlist
¨ Complete quality assurance calls monthly
¨ Translate satisfaction surveys and other documents
¨ Create KIPS DVDs to be given to clients
¨ Assist with obtaining new resources for clients
¨ Attend monthly Admin Assistant meetings and case reviews
¨ Attend weekly supervisions
¨ Conduct Spanish fluency tests with potential interns and employees
- Office Maintenance
¨ Monitor and maintain the CalWORKS HVI Program materials
¨ Assist with closed file maintenance and storage
¨ Support with mailers, copying, filing, translating, and general clerical projects outside the CalWORKS HVI program if requested by immediate supervisor
- Knowledge of Word, Excel, Outlook, and PowerPoint desired
- Ability to multi-task
- Bilingual Spanish/English required
- HS or equivalent
Current interested staff members please submit completed Internal Job Application with all signatures (found on the Shared Drive>4 Staff Resources), to Justina Ryan at [email protected] by 7/11/2019.
Don’t forget about our staff member referral program!
If you know someone who might be interested, please ask them to send their resume and salary expectation to[email protected] referencing the position title in the subject line.